Event description

The ability to negotiate and influence situations and people around you is a high level skill – and one you can learn. For situations from team interactions to performance discussions, client meetings to a one on one debate, knowing how to negotiate for a positive outcome provides you with an enormous advantage.
You will leave this program understanding the core strategies, planning and communication approaches to apply in diverse situations where influence is needed.

Your trainer
As part of our ongoing business development training program, Blue Mountains City Council is proud to present Amanda Phillips of APA Training and Development. Amanda has over 20 years of experience in designing and delivering innovative training in various sectors, partnering with business owners to increase organisational effectiveness and performance.